Apologies can help improve the feelings of someone hurt. Image credit: Andrew Yee / CC BY. Have you ever felt deserving of an apology and been upset when you didn’t get one? Have you ever found it hard to deliver the words, I’m sorry? Such experiences show how much apologies matter. The importance placed on apologies is shared by many cultures. Diverse cultures even share a great deal in common when it comes to how apologies are communicated. When...
